The engagement approach is unique for each client.

However in general it may comprise some of the following elements :

Initial meetings to clarify and contribute to general requirements and any formal documents.
Discovery workshop with one or many groups of potential users across the business
Requirements gathering interviews if needed.
Identifying and planning user segmentation in the permission system, and identifying the required applications for various groups, departments and roles.
Identifying any custom development needs.
Planning project phases as required.
Identifying Champions and Administrators as needed.
Planning training accordingly.
Working on the branding and style guides.
Planning and assistance with any document and content migration.
Delivery of training on the actual installed and branded system.
Assistance as the system is progressively rolled out to the users.
Continued support throughout your relationship with us.